Returns
Orders & Payment
- Can I modify or update my order after it's placed?
- How can I cancel my order?
- Do you offer service discounts?
- Do you offer industry pro discounts?
- Do you offer sale price adjustments?
- Do you sell gift cards?
Shipping
- When will my order ship?
- Do you ship internationally?
- I think my delivery was lost or stolen
- Can I change my shipping address?
- How can I track my order?
- When will my order arrive?
Warranty & Repair
Product Information
- Which 686 products are PFAS-free?
- How does PFAS-free impact product performance?
- Where can I find your products in-store?
- Washing & Care Instructions
- What size am I?
- The item I want is out of stock. Will you be getting more in?
Sustainability & Conduct
- Why is 686 moving away from PFAS chemicals?
- What is B Corp Certification?
- Why does becoming B Corp Certified matter to 686?
- What does 686 have to do to achieve and maintain B Corp Certification?
- What does Climate Neutral Certified stand for?
- What parts of the business are Climate Neutral certified?