If you are the gift giver:
Visit the page linked here to generate a gift receipt. After providing your order number and zip code, you will enter the name of the gift recipient and select which product(s) are included in the gift. Multiple gift receipts can be generated per order if different products on the order are going to different recipients. Once the products are selected, you'll be taken to a screen with a QR code that you can share with the recipient or print the receipt. The QR code link can be copied or the QR code can be sent via text or email.
If you are the gift recipient:
With a gift receipt: Scan the QR code or click the QR code link that was provided to you and you'll immediately be taken to the returns portal.
Without a gift receipt: Visit our returns portal and scroll down to click on the "Start Gift Return Here" button. Enter the order number and shipping zip code belonging to the order. If you don't have that information, please reach out to the person who gifted you the item(s) or click the link "Don't have your order information?" to submit as much information as you have so our team can help you find the order details.