Exchanges are accepted within 45 days from the shipment date and are 100% free! Item(s) must be in new, unused condition with all original tags still attached.
Returns for a refund are accepted within 30 days from the shipment date, and still only if the item(s) are in new, unused condition with all original tags still attached. An $8 return handling fee will be deducted from your refund for the entire return, not per item.
Refunded amounts will be applied to the original payment method used for ordering. We do not process refunds for the original shipping cost.
Exchanging or Returning your item(s)
If you would like to exchange or return your item(s), please visit your returns portal below:
All OUTLET items are FINAL SALE and not returnable.
We can only process returns made at 686.com. Purchases from Authorized Retailers or another 3rd party cannot be returned through our online returns system.
NOTE: Please do not mix items from multiple orders in a single return. We have a very automated return process and if you add items from another return in the same package it will delay the processing of your refund or exchange.
Not Eligible for Easy Returns?
Please contact us at store@686.com with any questions or concerns about the eligibility of your return.