This policy applies only to purchases made at 686.com. Purchases from Authorized Retailers or another 3rd party cannot be returned via our online returns system.
All on-sale items are FINAL SALE and not returnable.
Exchanges are accepted within 45 days from the shipment date and are 100% free! Item(s) must be in new, unused condition with all original tags still attached.
Returns for a refund are accepted within 30 days from the shipment date, and still only if the item(s) are in new, unused condition with all original tags still attached. An $8 return handling fee will be deducted from your refund for the entire return, not per item.
Refunded amounts will be applied to the original payment method used for ordering. We do not process refunds for the original shipping cost.
NOTE: Please do not mix items from multiple orders in a single return. We have a very automated return process and if you add items from another return in the same package it will delay the processing of your refund or exchange.
Exchanging or Returning your item(s)
If you would like to exchange or return your item(s), please visit your returns portal below:
Not Eligible for Easy Returns?
Please contact us at firstname.lastname@example.org with any questions or concerns about the eligibility of your return.