Exchanges are accepted within 45 days from the shipment date and are 100% free! Item(s) must be in new, unused condition with all original tags still attached.
Returns for a refund are accepted within 30 days from the shipment date, and still only if the item(s) are in new, unused condition with all original tags still attached. An $8 return handling fee will be deducted from your refund - this is per return, not per item.
Refunded amounts will be applied to the original payment method used for ordering. We do not process refunds for the original shipping cost.
Orders placed in November will have an extended return window until Jan. 15 to accommodate holiday gift exchanges.
NOTE: Please do not mix items from multiple orders in a single return. We have a very automated return process and if you add items from another return in the same package it will delay the processing of your refund or exchange.
Exchanging or Returning your item(s)
If you would like to exchange or return your item(s), please visit:
United States: Returns Portal
Canada: Returns Portal
Europe: Returns Request Page
Not Eligible for Easy Returns?
Please contact us at email@example.com with any questions or concerns about the eligibility of your return.